1. OVERVIEW
Lenox Medical Clinic ("we," "our," or "the practice") operates the website located at lenoxmedicalclinic.com (the "Website"). This Website Privacy Policy explains what information we collect when you visit our Website, how we use that information, and your rights with respect to it.
This policy applies specifically to information collected through our Website. It is separate from and in addition to our Notice of Privacy Policies (NPP), which governs how we handle your protected health information (PHI) as a HIPAA-covered healthcare provider. A copy of our NPP is available at lenoxmedicalclinic.com.
2. INFORMATION WE COLLECT
A. Information You Provide Voluntarily
When you use our Website, you may choose to provide us with information, including:
- Your name, email address, or phone number if you submit a contact or appointment request form
- Messages or inquiries submitted through our website contact form
- Information entered when registering for or accessing the Healow patient portal
B. Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically through standard web technologies, including:
- Your IP address and general geographic location
- Browser type and operating system
- Pages viewed, links clicked, and time spent on pages
- The referring website or search engine that directed you to our site
- Date and time of your visit
This information is collected using standard web server logs and may include cookies or similar tracking technologies. It is used for website analytics, security, and improving your experience on our site.
C. Cookies and Tracking Technologies
Our Website may use cookies — small text files placed on your device — to remember your preferences and understand how visitors use our site. You may configure your browser to refuse cookies; however, some features of our Website may not function properly if cookies are disabled. We do not use cookies or tracking technologies to collect your protected health information (PHI).
3. HOW WE USE INFORMATION COLLECTED THROUGH OUR WEBSITE
Information collected through our Website is used to:
- Respond to your inquiries and appointment requests
- Improve the functionality and content of our Website
- Ensure the security and integrity of our Website
- Comply with applicable legal obligations
- Analyze website traffic and usage patterns for internal purposes
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. HEALOW PATIENT PORTAL
Our Website provides access to the Healow patient portal, which is operated by eClinicalWorks. When you access the Healow portal through our Website, your use of that platform is also subject to eClinicalWorks' privacy policy and terms of service. Information you submit through the Healow portal in connection with your medical care is protected health information governed by HIPAA and our Notice of Privacy Policies — not by this Website Privacy Policy.
5. THIRD-PARTY LINKS
Our Website may contain links to third-party websites, including insurance company websites, patient resource pages, or other healthcare-related sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
6. CHILDREN'S PRIVACY
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our Website. If you believe a child under 13 has submitted personal information through our Website, please contact us at 770-458-8497 so we can remove it.
7. DATA SECURITY
We take reasonable technical and administrative measures to protect information collected through our Website from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
8. YOUR RIGHTS
You may contact us at any time to:
- Request that we correct or update contact information you have provided through our Website
- Ask questions about how your information is used
- Request that we remove your contact information from our records, subject to applicable legal requirements
To exercise these rights, please contact us at 770-458-8497 or in writing at the address below.
Note: Requests regarding your protected health information as a patient are governed by our Notice of Privacy Policies, not this Website Privacy Policy.
9. CHANGES TO THIS POLICY
We reserve the right to update this Website Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Website after any changes constitutes your acceptance of the updated policy.
10. CONTACT US
If you have questions about this Website Privacy Policy, please contact us:
Lenox Medical Clinic
3042 Oakcliff Rd, Ste 200, Atlanta, GA 30340
Phone: 770-458-8497 | Fax: 770-220-2839
Website: lenoxmedicalclinic.com
This Website Privacy Policy is a template document. Lenox Medical Clinic recommends review by qualified legal counsel before publication. This document governs website data collection only and is separate from the HIPAA Notice of Privacy Policies.